All human beings are born free and equal in dignity and rights. They are endowed with reason and conscience and should act towards one another in a spirit of brotherhood. (Article 1 of the Universal Declaration of Human Rights)

Privacy is a fundamental human right Privacy of your Personal Information is a part of that right.

We, The N’Minoeyaa Aboriginal Health Access Centre are committed to protecting your personal health information consistent with the Principles of the Universal Declaration of Human Rights and the requirements of the Personal Health Information Protection Act,[2] 2004 (PHIPA) and any other Privacy Legislation e.g. PIPEDA[3], The Privacy Act[4], FIPPA[5], that may apply in certain circumstances and applying Privacy by Design.

We are working towards adherence of the 10 privacy principles found in the Canadian Standards Association’s (CSA) Model Code for the Protection of Personal Information (Q830).

Ontario has a law that protects your personal health information

You have the right to know how we may use and give out your personal health information and how you can get access to it.

Your personal health information must be kept private and secure.

You or a person who can legally make decisions for you about your personal health information can use and see it.

Privacy by Design is a concept developed by the Information & Privacy Commissioner/ Ontario, Dr Ann Cavoukian which advances the view that privacy assurance must be an organization’s default mode of operation; compliance with regulatory frameworks alone is insufficient to protect privacy.

The Code is available at: http://www.csa.ca/cm/ca/en/privacy-code/publications/view-privacy-code

You are the owner of your personal health information. We are your health information custodian.

Your personal health information is shared among the people who provide you with health care. We may collect, use and give out your personal health information to others as reasonably necessary to:

  • Provide you with health care
  • Communicate with or consult other health care providers or students in training for your health care
  • Get payment for your health care, including from OHIP and private insurance
  • Report as required or permitted by law

There are certain other circumstances where we may be required give out some of your personal health information. See Notice of Personal Health Information and Privacy document.

Notice of Personal Health Information and Privacy

The N’Mninoeyaa Aboriginal Health Access Centre collects, uses, discloses and retains personal health information for the purpose of direct client care within our Circle of Care, administration of services, Research, Statistics, and Legal & Regulatory Requirements

We are required to keep your personal health information safe and secure. We will get your permission before we give out your personal health information to others who want to offer you their products or services, or for certain research projects where your consent is required.

Your Cirle of Care…

To best serve the clients medical needs, the N’Mninoeyaa Aboriginal Health Access Centre health care professionals may involve a number of health care providers who would need to share your personal health information to develop the best treatment plan. This is known as the Circle of Care. The Circle of Care are guidelines created by the Ontario Information and Privacy Commissioner to help health care agencies share individuals’ personal health information through assumed implied consent for health-care purpose. Within this Circle of Care, the providers who could be involved in the organizing of your care, include:

  • Doctors
  • Registered Nurses (EC) and RN
  • Psychologist/Psychiatrist/Mental Health Workers
  • Dietitians
  • Traditional Healers
  • Rehabilitation Staff
  • Pharmacists
  • Medical Support Service Clerks
  • Local Hospitals Staff, when needed

The Circle of Care facilitates frank discussions between members of the inter-professional team to discuss what is needed to treat an illness as well as help client identify goals for their personal wellness. Thanks to this inter-professional nature, the teams can organize your care quickly and can assist in providing information and assistance to meet the individual, family, or communities’ medical needs.

If you believe that there has been a breach of confidentiality you can submit a complaint to our Privacy and Security Officer at privacy@nmninoeyaa.ca or by calling 705.844.2021 and asking for the Privacy and Security Officer.

You may also choose to contact the Ontario Information and Privacy Commissioner at 1-800-387-0073. For more information about following a complaint, follow this link: Information and Privacy Commissioner, Ontario, Canada – Privacy Complaints.